Effective Date: June 16, 2026 Fluento AI (“Fluento,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile applications, websites, and related services (collectively, the “Service”). By using the Service, you agree to this Privacy Policy. 1. Information We Collect We collect the following categories of information: 1.1 Information You Provide Directly Account information (such as email or login identifier) Profile data (learning level, preferences) Text inputs (chat messages, learning responses) Voice/audio recordings (for pronunciation practice) Customer support communications 1.2 Information Collected Automatically Device information (model, OS version, language settings) App usage data (features used, session duration) Diagnostic data (crashes, performance logs) IP address (general location only, not precise GPS) 1.3 AI Interaction Data When you use AI features, we process: User prompts (text or voice input) AI-generated responses Conversation history within the app Learning correction feedback 1.4 Payment Information Payments are processed by third-party platforms (Apple App Store / Google Play). We do not store full payment card details. We may receive: Subscription status Transaction confirmation Limited billing metadata 2. How We Use Your Information We use collected data to: Provide and operate the Service Deliver AI language learning features Improve pronunciation feedback and learning accuracy Personalize learning content Maintain system performance and stability Provide customer support Detect and prevent fraud, abuse, or violations Improve AI models and learning systems (in aggregated or anonymized form) 3. AI Processing Disclosure (Important) Fluento AI uses artificial intelligence systems to generate learning content and feedback. You understand and agree that: AI-generated responses may be inaccurate, incomplete, or misleading Outputs are for educational purposes only You should not rely on AI outputs as professional advice Your inputs may be processed by automated systems to generate responses We may use anonymized or aggregated data to improve system performance We do not use AI to make decisions that produce legal or similarly significant effects. 4. How We Share Information We do not sell your personal data. We may share information only in the following cases: 4.1 Service Providers We use third-party providers for: Cloud hosting AI processing infrastructure Analytics and crash reporting Payment processing (Apple / Google) These providers are bound by confidentiality obligations. 4.2 Legal Compliance We may disclose information if required to: Comply with legal obligations Respond to lawful government requests Enforce our Terms Protect users and system security 4.3 Business Transfers If Fluento AI is involved in a merger, acquisition, or asset transfer, your data may be transferred as part of that transaction. 5. Data Retention We retain data only as long as necessary to: Provide the Service Comply with legal obligations Resolve disputes Enforce agreements You may request deletion of your account and associated data at any time. 6. Data Security We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. 7. Your Privacy Rights Depending on your jurisdiction, you may have rights to: Access your personal data Correct inaccurate information Request deletion of your data Object to or restrict processing Withdraw consent where applicable To exercise these rights, contact us using the information below. 8. Children’s Privacy Fluento AI is not intended for children under 16 years old (or applicable local minimum age). We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly. 9. International Data Transfers Your data may be processed in countries outside your residence. We implement safeguards to ensure data protection consistent with applicable laws. 10. Third-Party Services We may use third-party services such as: Apple App Store / Google Play Billing Cloud infrastructure providers AI model providers Analytics services Each third party has its own privacy policy governing its processing. 11. Cookies and Similar Technologies We may use local storage or similar technologies to: Maintain app functionality Analyze usage patterns Improve performance 12. Do Not Sell or Share My Personal Information We do not sell personal data. We do not share personal data for cross-context behavioral advertising. 13. Data Deletion Requests You may request deletion of your data by contacting us. We will process requests in accordance with applicable laws, except where retention is legally required. 14. Apple App Store Privacy Label Disclosure We may collect the following types of data, which correspond to Apple’s privacy categories: Data Linked to You: Contact information (email) User content (text, voice input) Usage data Diagnostics Data Not Linked to You: Device information (aggregated) Crash logs (anonymized) Performance metrics Data Used for Tracking: We do NOT use data for third-party tracking or cross-app tracking for advertising purposes. 15. Google Play Data Safety Disclosure We may collect and process the following: Data Collected: Personal info (email if provided) App activity (usage interactions) App info and performance (diagnostics) Audio (voice inputs for learning features) Data Usage: App functionality Analytics Developer communications Fraud prevention Data Sharing: Shared with service providers (AI, cloud, analytics) Not sold to third parties Data Security: Data is encrypted in transit Access is restricted and controlled 16. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If material changes occur, we will notify users via the app or other appropriate means. Continued use of the Service constitutes acceptance of the updated policy. 17. Contact Us If you have questions about this Privacy Policy or your data, please contact: Email: verbatimai3@gmail.com