Effective Date: June 16, 2026 These Terms of Service (“Terms”) govern your access to and use of Fluento AI (“Fluento,” “we,” “us,” or “our”), including our mobile applications, websites, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. 1. Eligibility You must be at least 16 years old, or the minimum legal age in your jurisdiction, to use the Service. By using the Service, you represent and warrant that: You have the legal capacity to enter into these Terms All information you provide is accurate and complete Your use of the Service complies with applicable laws and regulations 2. Description of Service Fluento AI is an AI-powered language learning application designed to assist users with: Spoken language practice Conversation simulations Pronunciation feedback and correction Learning content generation Language learning assistance tools You acknowledge that the Service is provided for educational and informational purposes only and does not guarantee any specific learning outcomes. 3. Account Registration and Security You may be required to create an account to use certain features. You agree that: You are responsible for maintaining the confidentiality of your account You are responsible for all activity under your account You will notify us immediately of any unauthorized use We are not liable for any loss or damage arising from unauthorized account use. 4. Acceptable Use Policy You agree not to use the Service to: Violate any applicable law or regulation Infringe intellectual property or privacy rights of others Upload, generate, or distribute illegal, harmful, abusive, violent, hateful, or sexually explicit content Interfere with or disrupt the integrity or performance of the Service Attempt to reverse engineer, decompile, or extract source code Use the Service for cheating, exam fraud, or academic dishonesty Use the Service for medical, legal, or other high-risk decision-making We reserve the right to suspend or terminate access for violations of this section. 5. Artificial Intelligence Disclaimer The Service uses artificial intelligence technologies to generate responses and learning feedback. You acknowledge and agree that: AI-generated content may be inaccurate, incomplete, or misleading Outputs should not be relied upon as professional advice You are responsible for independently verifying any information before relying on it We do not guarantee the correctness, reliability, or usefulness of AI-generated content 6. User Content “User Content” refers to any input you submit to the Service, including text, voice, and other data. You retain ownership of your User Content. By submitting User Content, you grant Fluento AI a worldwide, non-exclusive, royalty-free license to: Process and use such content to provide and improve the Service Generate responses and learning feedback Improve AI models and system performance (including anonymized and aggregated data) We will handle personal data in accordance with our Privacy Policy. 7. Subscription and Payments Some features of the Service may require payment or subscription. By purchasing a subscription, you agree that: Pricing, billing cycles, and features are displayed in the app and may change Subscriptions may automatically renew unless canceled Payment is processed by third-party platforms (e.g., Apple App Store, Google Play) Refunds are subject to the policies of the respective platform You are responsible for managing your subscription through your app store account. 8. Service Availability and Modifications We reserve the right to: Modify, suspend, or discontinue any part of the Service at any time Update or change features without prior notice Restrict access to certain features or content We are not liable for any modification, suspension, or discontinuation of the Service. 9. Termination We may suspend or terminate your access to the Service at any time if: You violate these Terms We are required to do so by law or regulatory authority We discontinue the Service You may stop using the Service at any time. Upon termination, your right to use the Service will immediately cease. 10. Disclaimer of Warranties To the maximum extent permitted by law, the Service is provided on an “AS IS” and “AS AVAILABLE” basis. We disclaim all warranties, including but not limited to: Accuracy of AI-generated content Uninterrupted or error-free operation Fitness for a particular purpose Learning outcomes or effectiveness 11. Limitation of Liability To the maximum extent permitted by law: Fluento AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: Loss of data Loss of learning progress Business interruption Reliance on AI-generated content Our total liability shall not exceed the amount you paid to use the Service in the past 12 months. 12. Privacy Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. 13. Changes to Terms We may update these Terms from time to time. If we make material changes, we will notify users through the Service or other appropriate means. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. 14. Governing Law These Terms shall be governed by and construed in accordance with applicable laws of your operating jurisdiction, without regard to conflict of law principles. 15. Contact Us If you have any questions about these Terms, please contact us via in-app support or email.